INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place an order?

You can start by adding your desired products to the cart, then proceed to place your order and complete the payment. Should you need any assistance along the way, our customer support team is here to help, ensuring your shopping experience is as seamless and pleasant as possible.

Where can I find my order?

At IGET Vape Pen, you can easily create your own account to manage your orders. Within your account, you'll find details such as your order number and tracking information. If you encounter any issues locating your order, our dedicated customer service team is always here to assist, ensuring you receive 100% support.

Where can I find my order?

At IGET Vape Pen, you can easily create your own account to manage your orders. Within your account, you'll find details such as your order number and tracking information. If you encounter any issues locating your order, our dedicated customer service team is always here to assist, ensuring you receive 100% support.

Can I track my order?
 

At IGET Vape Pen, we strive to keep you informed every step of the way. You'll receive an email confirmation once your order is placed, along with timely updates as your package progresses through shipping. For additional assistance, our friendly customer service team is available on WhatsApp to provide updates on your order status.

Will I receive the same product that I see in the picture?

All products purchased are guaranteed to be original. IGET Vape Pen offers an authenticity guarantee, ensuring that every product you buy is genuine and matches the images provided. What you see is exactly what you get

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